Thank you for shopping at Derek Palmer Creative (Derek Palmer). By placing an order on my website, you accept the Terms of Sale set forth below. Please read through our terms thoroughly. These items may be updated at any time; please check back for updates. The website resides at https://derekpalmercreative.com
Copyrights and Trademarks
All materials appearing on derekpalmercreative.com, and shop.derekpalmercreative.com are the property of Derek Palmer Creative (Derek Palmer). Materials protected by this copyright include any and all images and any and all text; (including logos and other graphics); and any and all design elements of the website. You may use derekpalmercreative.com, and shop.derekpalmercreative.com for shopping, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on derekpalmercreative.com, and shop.derekpalmercreative.com may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of derekpalmercreative.com, and shop.derekpalmercreative.com.
The “Derek Palmer Creative” logo are trademarks of Derek Palmer Creative (Derek Palmer), as are all custom graphics, icons, and logos found on derekpalmercreative.com.
Disclaimer and Limitation of Liability
Unless otherwise noted, because of the custom nature of the transaction, and the prevalence of illegal reproduction facilities, products sold by Derek Palmer Creative (Derek Palmer) on shop.derekpalmercreative.com are non-refundable. Replacement items for damage in shipping or misidentified images will be honored within a 14-day return policy. Derek Palmer Creative (Derek Palmer) makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site. Derek Palmer Creative (Derek Palmer) expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Derek Palmer Creative (Derek Palmer) arising from any product sold on this website shall be the price of the product ordered. In no event shall Derek Palmer Creative (Derek Palmer), its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. You agree that Derek Palmer Creative (Derek Palmer), or other representatives shall not be liable for damages arising from the operation, content, or use of derekpalmercreative.com.
You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive, and consequential damages. Typographical and Photographical Errors: Derek Palmer Creative (Derek Palmer) attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on derekpalmercreative.com is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Derek Palmer Creative (Derek Palmer) shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price. Order Acceptance Policy Your submission of an order and/or receipt of an order confirmation, automated or otherwise, does not signify our acceptance of such order. Derek Palmer Creative (Derek Palmer) reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order. Jurisdiction: Derek Palmer Creative (Derek Palmer) and you agree that any legal action brought against Derek Palmer Creative (Derek Palmer) shall be governed by the laws of the United States of America without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through derekpalmercreative.com and shop.derekpalmercreative.com will be adjudicated in the county of Monroe, Rochester, NY by an appropriate court.
Return Policy
Unless otherwise noted, because of the custom nature of the transaction, and the prevalence of illegal reproduction facilities, products sold by Derek Palmer Creative (Derek Palmer) on derekpalmercreative.com and shop.derekpalmercreative.com are non-refundable. Replacement items for damage in shipping or misidentified images will be honored within a 14-day return for the replacement period. Unless otherwise noted all returns for replacement must follow the conditions below:
All products must be returned complete.
Derek Palmer Creative (Derek Palmer) will not accept items that have been intentionally physically damaged or abused.
All returns must be shipped freight prepaid.
All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
Please allow 2-3 weeks for all replacement orders.
Shipping Policy
Derek Palmer Creative (Derek Palmer) is not responsible for lost or stolen packages once they have been delivered. A confirmation email from the shipping carrier used in each transaction will be sent to the purchaser.
Unauthorized Returns
Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a fee of 15% plus applicable shipping and handling fees.
SALES POLICY AGREEMENT
By placing an order at derekpalmercreative.com and shop.derekpalmercreative.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at derekpalmercreative.com and shop.derekpalmercreative.com, a customer has agreed to the total dollar amount of the sale and authorized Derek Palmer Creative (Derek Palmer) to collect payment via the payment method the customer specified. Derek Palmer Creative (Derek Palmer) reserves the right to make changes to this site and these terms and conditions at any time. ** NOTE: Derek Palmer Creative (Derek Palmer) attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing, or any other content on the site is accurate, complete, or current. If a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Derek Palmer Creative (Derek Palmer) shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. Thank you.
Privacy & Security Policies
Derek Palmer Creative (Derek Palmer) does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers’ privacy. The information we collect is used to process your order and to enhance your shopping experience.
Your Personal Information
When you place an order at our site, you provide us with your name, email address, credit card information, address, and phone number. We use this information to process your order. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only.
In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.
We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering packages, fulfilling orders, etc. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private.
Derek Palmer Creative (Derek Palmer) may occasionally notify you via email about important functionality changes to our website or special offers we think you’ll find valuable. At the bottom of every such email are directions on how to take your email address off our list.
Your Consent
By using our website, you are agreeing to let us collect the aforementioned information (please see the above) and use it in the said manner. If we decide to change our privacy policy, we will post those changes on this page. Derek Palmer Creative (Derek Palmer) will cooperate with law enforcement agencies to identify any individual who attempts to use our services for illegal activities. We will also report any activity we believe to be unlawful, to the proper authorities. Additionally, we may release account information when we feel that such a release is necessary to enforce the terms of our user agreement, or to protect the rights, property, and safety of our users, Derek Palmer Creative (Derek Palmer), or others. Other sites accessible through Derek Palmer Creative (Derek Palmer) have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Derek Palmer Creative (Derek Palmer) is not responsible for the actions of third parties. In Closing If you have any questions about this privacy statement, Derek Palmer Creative (Derek Palmer)’s practices, or your business with Derek Palmer Creative (Derek Palmer), please contact customer service at: derek@derekpalmercreative.com. Please check back occasionally for any updates or changes to our privacy policy.
VOUCHER POLICY
All vouchers purchased by derekpalmercreative.com or by any other source are non-refundable. They have set an expiration date over which any voucher will not be eligible to use.
LICENSE
All images are property of Derek Palmer Creative (Derek Palmer) and are copyrighted by law. None of them can be copied, used, or published for commercial purposes without Derek Palmer Creative (Derek Palmer)’s clear permission to do so. Derek Palmer Creative (Derek Palmer) reserves the right to use all of the Client’s images on websites, blogs, or any other related marketing material.

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